Helping businesses help people.

Chris Eh Young
Relationship Architect
Whether your Business to Community (B2CY) marketing initiatives need a boost or a complete kick start, Chris Young is the answer. Chris helps clients build customer relations that stand the test of time amidst turbulent economies, fierce competition, and limited finances. Chris’ insight paves the way for small business owners to establish a unique brand and develop a positive and lasting client rapport. After an operational needs analysis, Chris roadmaps the best strategies for owners to engage and turn consumers into referral-generating brand evangelists. Don’t expect any “get rich quick” schemes though. Chris navigates others how to be there before, during, and after the sale, now and in the future.

Communicating and connecting in person, on the phone, via email or through social media can be daunting for most people. With Chris’ laid back nature, he eases those who are introverted, overworked and tech-skeptical. Practicing what he teaches means the results Chris achieves for his clients are effective, sustainable and revitalize lagging revenues, regardless of the industry. Popular corporate-oriented programs Chris offers are “Employee Engagement through Communication”, “Marketing & Sales Coaching”, and “Social Media 101”.

With specialized 5S and Kaizen training, it’s no wonder Chris is effective, efficient and resourceful. Not many have fused the most valued world-class production methods with face-to-face and online communications. Previous to launching B2CY, as an in-house corporate trainer, he coached teams to award-winning peak performance in the fast-paced, no-room-for-error printing industry for 13 years.

Exactly how analytical and results-driven is Chris in his approach to improve internal processes? He once headed an initiative to identify 6000 separate time wasting, money consuming steps which when eliminated, slashed expenses by thousands and time by the weeks. Working smart is what he does best.

He has seen businesses fail when there was no reason to fail. They had a great products and services, but they just couldn’t manage to “get the word out” about their brand. When this relationship architect coaches businesses to adopt best practices for client connections, underperforming enterprises become thriving operations. Connect with Chris your way today!